Privacy Policy

At Special Together, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data while providing you with a seamless experience. By using Special Together, you consent to the data practices described in this policy.

1. Information We Collect

a. Personal Information

When you create an account, we collect personal information such as your name, email address, phone number, and location. This information is used to personalize your experience and to facilitate communication with caregivers within the platform.

b. User-Generated Content

You may contribute blogs, vlogs, stories, and other content to the platform. This content, along with any media you upload, will be accessible to other users depending on your privacy settings.

c. Usage Data

We collect usage data, including your interactions with the app, to improve the functionality and user experience. This data helps us understand how you use the app and what features are most beneficial.

d. Location Data

We may collect your location to offer relevant caregiving support services and connect you with nearby caregivers.

2. How We Use Your Information

a. Providing Services

We use your information to deliver the core functionalities of the app, such as connecting caregivers, facilitating content sharing, and managing communications between users.

b. Personalization

Your information allows us to offer a tailored experience, such as content recommendations, personalized resources, and notifications that are relevant to you.

c. Communication

We will send notifications about your account, updates on your interactions, and promotional offers (if opted-in). You can opt-out of promotional communications at any time.

3. Information Sharing and Disclosure

a. With Other Users

Your profile and content may be shared with other users based on your privacy settings.

b. Third-Party Service Providers

We work with third-party service providers (e.g., for payment processing or analytics) who may have access to your data to perform specific functions. These third parties are contractually obligated to protect your information.

c. Legal Compliance

We may disclose your information when required by law or to protect our rights and interests.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. Your data is securely stored and transferred using encryption technologies.

5. Your Rights

a. Access and Control

You have the right to access, correct, and delete your personal information stored in your account. You can also manage your privacy preferences and opt-out of communications.

b. Data Deletion

You can request the deletion of your account at any time. Some information may be retained for legal purposes.

6. Cookies Policy

We use cookies to enhance user experience and improve app performance. You can manage your cookie preferences through your device settings. However, disabling cookies may affect the functionality of the app.

7. Children’s Privacy

Special Together is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have done so, we will take steps to delete it.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the app after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@specialtogether.com.